Privacy Policy

• Basic account data such as email address, language preference and approximate region (from your browser or payment provider).
• The text you type into the desk when describing your situation and the letter you want to generate.
• Technical logs such as browser type, IP address range and error messages, to keep the desk secure and stable.

Your letter text is used only to prepare and generate drafts for you. It is processed by the private AI backend that powers Aurum Task Desk.

• Your letter text is not sold to data brokers, ad networks or marketing companies.
• We do not publish your letters as examples without your explicit consent.
• We may keep short, anonymised snippets to improve the quality and safety of the desk, but these are detached from your identity.

• A small cookie or local storage entry may be used to keep you logged in and remember your language choice.
• You can clear these at any time in your browser settings; if you do, you may need to log in again.

• Payments are processed by third-party payment providers (for example, Paddle or similar services). They receive only the information needed to complete the transaction.
• Basic analytics (such as Google Analytics) may be used to understand which pages are visited, so we can improve the desk for older professionals.

• Account data is kept for as long as your account is active or as required by law and accounting rules.
• Letter content may be kept for a limited period to help you recover drafts or resolve disputes, after which it may be deleted or anonymised.

• You can ask us to delete your account and associated letter history, subject to legal retention duties.
• You can choose not to create an account and use only preview mode, understanding that your drafts may not be stored permanently.

If you have questions about this policy or how Aurum Task Desk handles your information, you can reach the desk owner using the contact form on the main website.